Question 1

How do I reserve a suite?

Accepted Answer

Send a request through this site, by WhatsApp or by email. We confirm within 24 hours and hold your dates for 48 hours.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in from 15:00 and check-out by 11:00. Early or late times can often be arranged on request.

Question 3

Is breakfast included?

Accepted Answer

Yes. A curated à la carte breakfast is included and served between 08:00 and 10:00.

Question 4

Are children welcome?

Accepted Answer

Children are welcome, provided the calm atmosphere is respected. An extra bed is available in our largest suite.

Question 5

Is there parking?

Accepted Answer

Yes, free secure off-street parking.

Question 6

How far is Cape Town?

Accepted Answer

Thirty minutes to Cape Town and the V&A Waterfront, thirty-five minutes to the airport.

Question 7

Do you allow pets?

Accepted Answer

No pets, and no smoking indoors.

Question 8

What is your cancellation policy?

Accepted Answer

Free of charge 60+ days before arrival; 30% retained 60–30 days; 50% retained 30–14 days; 100% within 14 days, for a no-show or on early departure. Festive dates and bookings of three or more suites may carry stricter terms.

Question 9

Is there Wi-Fi?

Accepted Answer

High-speed fibre Wi-Fi throughout the house, free of charge.

Question 10

Is there a minimum stay?

Accepted Answer

Yes, two nights.